Frequently asked questions

Short, honest answers

The FAQ should help visitors understand what the product is, what it requires, and how the 7-day trial and license path works.

Where should you go first? If you are still before download, start with the Download page. If you are stuck during setup, open the Setup guide. If you already have a real issue, go to the Support page.

What does VoxBridge Studio do?

It creates and translates subtitles for videos across multiple source and target languages. Tutorial videos are a highlighted use case, but not the only one. Optional Hungarian dubbing is a separate feature and currently targets English-to-Hungarian use.

Does it only work from English to Hungarian?

No. The subtitle and translation workflow supports multiple source and target languages, including English, Hungarian, Romanian, German, French, Spanish, Italian, Polish, Brazilian Portuguese, Indonesian, Vietnamese, Thai, Hindi, Arabic, Czech, Slovak, Ukrainian, Russian, Turkish, Japanese, Korean and Chinese. Dubbing is currently experimental English-to-Hungarian only.

How long is the trial?

The trial lasts 7 days and does not require a credit card. During the trial, you can create or translate subtitles for up to 120 minutes of video, across up to 15 videos. A single trial video can be up to 60 minutes long. Subtitle burn-in can be tested for up to 3 exports. The goal is to verify the workflow on your own machine before purchase.

How does the trial start from the portable ZIP?

Download VoxBridgeStudio-portable-v2.0.0.zip, extract it into a separate folder, then start VoxBridge Studio from the extracted folder. Do not run it directly from inside the ZIP.

Does it need Ollama?

Yes. The translation part needs Ollama and a downloaded model. If you are unsure, open the setup guide.

Does it need FFmpeg?

Yes. FFmpeg is part of the video and audio workflow. If it is not found automatically, you can set the path manually in the app.

What does the first-run setup assistant check?

It checks FFmpeg, Ollama, the model, license state and first-test readiness. It is the first step when something does not start.

What should I use as the first test video?

Use a short, 1-3 minute, non-private clip. The first test should only confirm that the workflow runs on your machine.

What does a language-coded subtitle filename mean?

The output subtitle can include a language code next to the video name, for example VideoName.hu.srt, VideoName.de.srt or VideoName.ro.srt. This helps media players and Plex-style libraries recognize the language.

What happens if no Ollama model is installed?

The translation workflow cannot start without the selected model. Install a supported model first, then rerun the first-run setup checks.

Which model is recommended: translategemma:12b or translategemma:27b?

translategemma:12b is the better first-start option because it is lighter and easier to test. translategemma:27b usually gives better translation quality, but it needs more memory and a stronger machine.

Why should I test subtitles before dubbing?

The subtitle workflow is faster to validate, works across more language directions and forms the base of the process. Hungarian dubbing is a separate experimental English-to-Hungarian feature.

Does it work with existing subtitles?

Yes, sidecar subtitles are preferred when available.

Can it generate Hungarian voice-over?

Yes, optional Hungarian TTS voice-over is available, but it is currently an experimental feature for English source language and Hungarian target language. During the trial, it has a short test allowance of up to 10 minutes.

Is there license activation?

Yes. After the trial, a purchased license can be activated with a license key and connected to device information and order details.

How many machines can be activated?

The personal license is for 1 active machine. The technical foundation uses a device identifier, so machine-change or activation issues are handled over e-mail.

What is the launch price?

The personal license is priced at 24 EUR as a one-time payment. The trial lasts 7 days with no credit card, 120 subtitle minutes and up to 15 videos.

What support comes with the purchase?

Support is e-mail based, with no separate guaranteed SLA. The main goal is quick help for trial, activation and technical issues.

What if I have a problem during the trial?

First rerun the first-run checks, then check FFmpeg, Ollama and model status. If the issue remains, use the support page and include the support export if it is safe to share.

What is the first support step if the trial does not start?

Open the setup guide again, check FFmpeg, start Ollama, confirm that a model is installed, and only then create a support export.

Can interrupted processing continue later?

Yes. The v2.0.0 workflow can resume an interrupted queue and avoid restarting videos that already finished.

What output files can it create?

Language-tagged SRT subtitles, optional Hungarian audio, optional new MKV files and run reports.

Does it support Plex-style subtitle names?

Yes. Subtitle names can follow the video filename with a language code, for example VideoName.hu.srt.

What does the desktop app interface look like?

A dark, tabbed Windows interface with Files, Open folders, Subtitles, Audio and Advanced tabs, status chips, a progress bar and a log panel.

What download package do I get?

The v2.0.0 version is delivered as a portable ZIP package. Extract it into a separate folder, then start the app from the extracted folder.

Why is it delivered as a portable ZIP?

The portable ZIP is a simple first-trial format: it does not require a traditional installer, and it can run from a separate extracted folder. This works well for a 7-day trial.

Do I need a credit card for the trial?

No. The point of the trial is to check whether the workflow works in your own environment before payment.

What should I avoid sending to support?

Do not send private videos, license keys or screenshots with personal data if the issue can be checked with a short test file or support export.

Recommended path Download → setup → short test video → if the workflow works, move to the fixed-price personal license.